Privacy Policy

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Last updated: November 2025

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At Redplay Motion Studio, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, communicate with us, or use our creative services.

By using our website or submitting any personal data, you agree to the terms outlined in this policy.

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1. Information We Collect

We may collect the following types of information:

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Personal Information

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When you contact us, request a quote, or place an order, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Business name or company details

• Design files, videos, or materials shared for your project

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Technical Information

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When you browse our website, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on our site

This data helps us improve website performance and enhance your experience.

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2. How We Use Your Information

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We use your information to:

• Process and fulfill your orders

• Communicate about project updates, deliveries, and payments

• Provide quotations, invoices, and customer support

• Improve our website, products, and services

• Send occasional updates, offers, or announcements (only if you opt-in)

We will never sell, rent, or share your personal information with any unrelated third party.

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3. Data Security

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We take reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration, or loss.
All online transactions are processed through secure and verified payment gateways to ensure your financial data is protected.

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4. File & Content Privacy

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All design files, videos, and creative content shared by clients are treated as strictly confidential.
We only use these materials for your approved project and do not share or reuse them without your consent.

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5. Cookies Policy

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Our website may use cookies — small data files stored on your device — to enhance your browsing experience.
Cookies help us analyze site performance, personalize content, and remember your preferences.
You can disable cookies in your browser settings at any time, though some site features may not function properly.

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6. Third-Party Services

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We may use trusted third-party services such as payment gateways, analytics tools, or courier services.
These providers have their own privacy policies and are only given the minimum information necessary to perform their service.

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7. Data Retention

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We retain your data only for as long as necessary to complete your order, provide ongoing support, or comply with legal obligations.
Once your project is completed, we may securely delete sensitive files upon request.

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8. Your Rights

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You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Request that we stop using your data for specific purposes

To exercise any of these rights, please contact us directly.

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9. Updates to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after updates means you accept the revised policy.

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10. Contact Us

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If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

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Redplay Motion Studio
House No. 248 A/1, Old H.B. Road, Kantatoli, Nayatoli Area, Ranchi, Jharkhand, 834001, India

Landmark : Kantatoli Flyover Pillar No. 22 (P-22)
Whatsapp : +91 9007487520

Email : ashwinlakra003@gmail.com

Website: www.redplaymotion.com

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date. Continued use of our website or services after changes implies acceptance of the updated policy.